Okay so you have a computer that is 1 to 3 years old and there are drivers at the manufacturers website. So windows 10 should run okay or should it. Well I have seen way too many times where an update came through and now you just get that nasty windows 10 blue screen telling you something went wrong. So what can you try to do at this point or should you say the heck with it.
Here is the first thing to do in this case. Get to the log on screen, Hold the shift key down and click restart. Remember to keep holding the shift key until you get to the windows 10 troubleshooting screen. You will see a few different choices, so okay whats next. Click the restore choice and see if you can restore the system back to a previous date before tragedy struck. If all goes well the computer should boot up properly once again. Also pay attention to the restore window to determine what may have happened, such as a windows update or maybe a program was installed.
Okay so what if you can't restore it back to a good date, what then. Well you can choose to start in the safe mode with networking. If it will then I would run some scans for infections with free programs such as roguekiller, malwarebytes, adwcleaner, super antispyware and junk removal tool. All these can be gotten from bleeping.com on the internet. Once cleaned up, reboot the computer and see if you can enter the normal mode.
Okay so you still can't boot the computer up, now what to do. Boot back to the troubleshooting mode in windows 10. You can choose to go to a command prompt and run a few items listed below.
- Type chkdsk /r at the command prompt. If it asks to unlock the drive click yes and run it.
- Type sfc /scannow and run system file checker if possible.
- Type bootrec /fixboot and press enter.
- Type bootrec /fixmbr and press enter.
- You can type bootrec /rebuildbcd and press enter. This Will Delete Any Restore Points.
If you can't press restart while holding the shift key, you can enter the windows 10 troubleshooting mode by starting the computer and hold the power button in when you see the circle of dots spin, do not let go. Do this two to three times in a row and it should go into the repair troubleshooting mode.
If you are not comfortable with any of these procedures I would take it to a well known computer service repair center. Check out any reviews if possible.